Case Study: Supplying special superior quality rice from Vietnam to Ghana

Introduction

Around three years ago, one of our close clients planned to introduce a speciality rice into the Ghanaian market. This case study examines the process of overall project of importing rice from Vietnam to Ghana, focusing on product specifications and testing, suitability in the local market, sourcing, packaging, pricing, ocean logistics and supply chain management, and the overall success of the project.

Market Overview

Ghana is a major importer of rice, with about 70% of the rice sold in urban centres being imported. The market is characterized by a preference for imported rice due to its perceived higher quality and variety. Vietnam, being one of the largest rice exporters globally, has a significant presence in the Ghanaian market.

Product Specs, Quality checks and Suitability

  1. Local Market Preferences: Market research indicated that Ghanaian consumers preferred rice with specific characteristics such as aroma, texture, and taste. An extensive discussion took place with the client to understand the exact requirement. We zeroed on to the Vietnamese rice, known for its quality and variety, and agreed that it was well-suited to meet these preferences.
  2. Product Specs and Testing: We carried out research in the local Vietnamese rice market and products from several suppliers were checked. A specific sample was sent to our client local office in Ghana for product checks and final approval. The product quality was cross-checked to ensure it met Ghanaian standards. This included nutritional analysis and taste tests to confirm its suitability for the local market.

Packaging

  1. Local Appeal: The packaging was designed by the client to appeal to Ghanaian consumers, using vibrant colors and local imagery. It highlighted the rice’s origin and quality.
  2. Practicality: The rice was packaged in most suitable size bags; smaller bags were clubbed into a bigger size outer bag for handling ease. The bags were designed and packed in ready format which means they were ready to go on the local Ghanian market shelf as soon as taken out of warehouse.

Supply Chain Management and Pricing

  1. Supply Chain Management: We chose one of the top shipping line to carry our product in order to ensure safe handling through out the transit and timely delivery.
  2. Pricing and Market Positioning: Vietnamese rice was delivered at CIF with very attractive and competitive pricing. The overall objective was to ensure that the rice remains affordable as compared to other imported varieties and brands.

 Market Success

  1. Consumer Feedback: we got positive and constantly engaging feedback from the market via our client. There were few improvements suggested in the course of supplies and were included as and when required.
  2. Market Expansion: The successful introduction of specialised Vietnamese rice gave us a very good exposure to International agro-commodities market and led to our increased confidence in global trade. Since then we have been engaged in several agro-commodities worldwide.

 Conclusion

The import of rice from Vietnam to Ghana two years ago was a strategic success. It leveraged consumer preferences, effective packaging, competitive pricing, and reliable delivery to establish a strong market presence. We are constantly building up on this success to meet our clients need in newer markets and products.

 

This case study highlights the importance of understanding local markets, tailoring import strategies and our capability to meet our clients’ needs and preferences in global agro commodities market.